Terms & responsible play

About the platform

Raffle provides software for independent organizers to publish and manage raffle campaigns. Each organizer is responsible for its prizes, campaign rules, eligibility requirements, customer support, and prize fulfilment. Campaign-specific rules appear on each raffle page.

Taking part

You must be at least 18 years old and meet the organizer’s eligibility rules. Participation involves chance and does not guarantee a prize. Only confirmed payments resulting in issued tickets qualify for a draw. Spend only what you can afford and keep your order reference private.

Payments & tickets

Ticket prices are displayed in Nigerian naira. Checkout reservations last 20 minutes. A payment received too late to issue tickets is marked for refund review by the organizer. Save or print the receipt and ticket codes after payment. Payment card details are handled by the payment provider.

Draws & fulfilment

Each campaign displays its closing time and scheduled draw time. A draw randomly selects one issued ticket and records the result. The organizer is responsible for running the scheduled draw and arranging the prize handover according to the campaign rules.

Company plans

Basic costs ₦5,000, Standard ₦7,000, and Premium ₦12,000 per month. Every new company receives a 14-day trial without entering card details. Trial access expires unless a plan is paid. Payment-provider transaction fees are separate. Plan limits and features are displayed on the pricing page.

Data & privacy

We store company account details, buyer names, email addresses, order references, and ticket records to operate the service. Organizers can access their own order records. Public draw results show ticket codes rather than buyer contact details. Contact your organizer about order questions or data requests.

Before a public launch

This starter policy should be reviewed and completed with the operating company’s legal identity, support contact, jurisdiction, licensing information, retention policy, and refund procedures before accepting real customers.